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Search results for “digital skill”
Taking a leap into today's digital era as a traditional travel organization
08/27/2019
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9:15:10 PM
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Traditional travel companies must throw away the tag of being a "laggard", and rather adopt an agile mindset by incubating start-ups.
Smarter data journeys: The tricks OTAs are already using
09/11/2019
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3:15:35 PM
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Sophisticated technologies allow hotels to track the performance of every single customer and change their investment for each guest based on their value and likelihood to book.
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019
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4:16:13 PM
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The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Data optimization – a journey that is all about preparedness and diligence
04/10/2019
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9:48:37 AM
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Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way. As it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.
The CRM data warehouse
03/26/2019
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4:45:12 PM
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The PMS provides information like recency, frequency, and monetary value, but never about guest preferences, demographics, or what they do when they’re not staying at that particular hotel.
WiT Indie returns to Penang with stellar cast of travel experts
02/22/2019
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2:19:28 PM
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WiT Indie 2019 will explore the theme of Love & Money: How to do both and be Happy, aiming to keep business owners at the center of the equation.
Will airline growth be dependent on mobile and smart technology?
12/24/2018
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5:04:52 PM
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Adopting the NDC standard presents opportunities for airlines to leverage their APIs and provide value to customers to sell more than just essential travel components to their customers: transport, accommodation and destinations.
Paris-based PerfectStay raises €15 million for distribution and expansion
06/08/2018
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2:14:24 PM
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The startup has achieved a turnover of €13.4 million in 2017, and the turnover has been doubled by the end of May 2018. The founders expect a growth of at least 500% this year.
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